Blank Cap Returns
Orders of less than 6 blank caps may be returned without a return authorization. All returned caps must be in their original condition and must be received by us within 15 days of receiving your merchandise. We will issue a full refund, less actual shipping and insurance costs, for items returned in their original condition. When you return an item, be sure to include a note with your name, address, email address and order number (print out the email if you kept it!).
Orders of 6 or more caps (unless defective) are subject to a 15% restocking fee and you will need a return authorization. Simply contact us by Clicking this Link to send us an E-mail, give us your name, address, order number and explain why you want to return the caps. We'll email you back a return authorization and instructions.
The above return policy applies only to blank caps that have not been embroidered.
PO Box 1500
Wellfleet, MA 02667
Voice (508) 349-1300
Toll Free Voice & FAX (888) 487-2553